At Rovik, we take pride in getting your gear to you quickly and safely. Please review the details below to understand how shipping works once your order is placed.
Processing & Shipping Times
We aim to process and ship all orders within 24 hours. Weekends, holidays, and heavy-volume sale events may require additional time — but we’ll always work to get your order out as fast as possible.Once your package leaves our facility, it is handled by our trusted shipping partners.
Shipping Responsibility
After your order has been transferred to the shipping carrier, Rovik is not responsible for lost, stolen, or damaged packages. We use reliable carriers, but once the package is in their hands, responsibility falls to the carrier.
Shipping Protection (Recommended)
To protect your order during transit, we offer Shipping Protection at checkout. This covers issues such as:
Lost packages
Theft
Transit damage
If something happens, we will assist you directly in filing a claim so the situation can be resolved quickly.
If You Decline Shipping Protection
Choosing to remove shipping protection means you assume full responsibility for any loss, theft, or damage. Rovik will not be liable for unprotected orders.
Contact Us
If you have a question about your order or need help with a shipping claim, please contact us:
We’re here to help and will always work to take care of you.
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